1001 Passwords

Since the invention of internet banking I have been a huge fan. What a great way to make sure you stay on budget and besides, who really likes balancing their cheque book? I trust the bank to do that for me but I do like to keep a close eye...

It was so easy to get a bank account here - just walk in with your CPR number (equivalent of a SIN number) and voila! you have an account - free of charge. Well since I got my account back in late August, I have been trying to log into their e-banking system. My first attempt failed - I had received a user ID and password by mail but it refused to work. Called the bank and after a few failed attempts they asked me if I was using a PC and I said, no, a Mac. This was the reason it would not work. Their systems are set up to be used with a PC so I would need some kind of hardware to be able to use e-banking. A few days later I received something that reminds me of VPN token with a built in calculator. I tried to follow the instructions on-line and failed. Then school started and I forgot all about internet banking... going to the teller in person became part of the European experience.

So today, I braved the website and tried again. I failed. So I called the bank and asked for help. A nice english speaking gentleman told me that I should have received a user ID to go along with my ActiveCard (VPN-calculator looking thing). I didn't. I was using the original user ID and password that I received in the mail the first time around. So he gave me my new user ID and so I tried to log in again. I failed. He asked if I had received an updated password with my ActiveCard because the regular password would not work because it was meant for PCs. I hadn't. So he kindly offered to send me a new password in the mail and I should have it sometime next week.

I had a great old chuckle with him on the phone and thanked him for his help.

Here's hoping I get to log on next week!

On another note, now that I have figured out how to posts videos.... enjoy!